Apple Deployment Services

Seamless Apple Device Deployment

Zero-touch deployment through Apple Business Manager and Mosyle. New Mac, iPhone, and iPad devices ship directly to employees, enroll automatically on first power-on, download their configuration and apps, and are ready to use -- no manual IT setup required.

How Zero-Touch Deployment Works

The entire workflow is automated from purchase to employee hands:

1. Device Purchase — Devices are purchased through Apple directly or through an authorized reseller. Wallace and White can assist with procurement or work with your existing purchasing channels.
2. Apple Business Manager Registration — Purchased devices are automatically registered in your Apple Business Manager account. This links each device's serial number to your organization and assigns it to your MDM server.
3. Automatic MDM Enrollment — When an employee powers on their new device for the first time and connects to the internet, it contacts Apple's activation servers. Apple Business Manager directs the device to enroll in Mosyle (or your designated MDM platform) automatically.
4. Configuration and App Deployment — Once enrolled, the device receives its full configuration: profiles, security policies, Wi-Fi settings, business applications, and account configurations are all pushed to the device over the air.
5. Ready to Work — The employee receives a fully configured device, personalized to their role, without ever visiting the IT department or waiting for manual setup. The entire process takes minutes.

What Gets Configured Automatically

Every device deployed through our zero-touch process receives a complete, consistent configuration tailored to your organization's requirements. There is no guesswork and no manual steps.

• Wi-Fi and Network Settings — Devices automatically connect to your corporate wireless networks with the correct credentials and certificates, including 802.1X authentication where required.
• Email and Calendar Accounts — Microsoft 365, Google Workspace, or other email and calendar services are configured automatically so employees can begin communicating immediately.
• Business Applications — Required applications are installed silently in the background. This includes productivity suites, collaboration tools, line-of-business applications, and any custom software your organization uses.
• Security Policies — FileVault disk encryption is enabled automatically. Passcode requirements, screen lock timers, firewall settings, and other security controls are enforced from the moment the device is enrolled.
• VPN Configuration — Per-app or always-on VPN profiles are deployed so employees can securely access internal resources from any location without manual configuration.
• Printer Setup — Network printers are configured automatically based on the employee's office location, eliminating one of the most common support requests during onboarding.
• Identity Provider Integration — Single sign-on is configured with your identity provider, including Okta, Microsoft Entra ID (formerly Azure AD), and Google Workspace. Employees sign in once and gain access to all authorized resources.

Device Types We Deploy

We deploy the full range of Apple hardware:

• MacBook Air and MacBook Pro — The standard choice for knowledge workers, remote employees, and executives. Laptops are configured with full productivity environments and shipped directly to the employee's home or office.
• iMac and Mac mini — Ideal for shared workstations, reception desks, lab environments, and fixed office locations. These devices can be pre-configured for shared use or locked to a single user account.
• iPhone — Deployed to mobile workforces including sales teams, field technicians, and executives. Corporate-owned iPhones are enrolled and managed with appropriate restrictions and application sets for each role.
• iPad — Purpose-built deployments for field workers, retail point-of-sale, healthcare, education, and digital signage. iPads can be configured in Shared iPad mode for multi-user environments or locked into Single App Mode for kiosk-style deployments.
• Apple TV — Conference room and digital signage deployments. Apple TV devices are enrolled in MDM and configured with AirPlay settings, network access, and content restrictions appropriate for shared spaces.

Benefits of Zero-Touch Deployment

Organizations that adopt zero-touch deployment see measurable improvements in IT efficiency, employee satisfaction, and security posture.

• Reduce Onboarding Time from Hours to Minutes — Traditional device setup requires IT staff to manually image, configure, and hand off each device. Zero-touch deployment eliminates this bottleneck entirely. New employees receive a working device on their first day without any IT desk visit.
• Ship Devices Directly to Remote Employees — There is no need to route hardware through a central IT office. Devices ship from Apple or your reseller directly to the employee's location. This is especially valuable for organizations with distributed teams or fully remote workforces.
• Consistent Configuration Across Your Entire Fleet — Every device receives the same baseline configuration, security policies, and applications. This eliminates configuration drift and ensures that every endpoint in your fleet meets your organization's standards from day one.
• Scalable from 10 to 10,000 Devices — The zero-touch deployment process works the same whether you are deploying ten devices or ten thousand. Adding new devices to your fleet requires no additional IT labor — the automation handles everything.