Comprehensive Apple Device Management with Mosyle
Wallace and White delivers Apple device management powered by Mosyle, a leading Apple-only MDM platform. As a Mosyle Provider and Reseller, we give your IT team complete visibility and control over every Mac, iPhone, and iPad in your organization -- from enrollment through retirement.
Apple Business Manager Integration
Every effective Apple device management strategy starts with Apple Business Manager (ABM). Wallace and White sets up and manages your Apple Business Manager account, which serves as the central hub for your organization's relationship with Apple. Through ABM, we configure automated device enrollment so that every new Mac, iPhone, or iPad your organization purchases is automatically linked to your MDM server before it even arrives at your door.
ABM also enables volume app purchasing through Apps and Books, allowing your organization to buy, assign, and revoke app licenses without requiring personal Apple IDs on managed devices. We configure Managed Apple IDs for your team when needed, providing your employees with access to Apple services like iCloud Drive and collaboration tools while keeping organizational data under your control. Our team handles the entire ABM setup process, including domain verification, server token configuration, and vendor linking with your Apple authorized resellers.
The Mosyle MDM Platform
Mosyle is purpose-built for Apple and provides a depth of management that general-purpose MDM solutions simply cannot match. As a Mosyle Provider and Reseller, Wallace and White deploys and manages the full Mosyle platform for our clients, delivering capabilities that include:
- Automated Device Enrollment (DEP) -- Devices purchased through Apple or authorized resellers are automatically enrolled into Mosyle the moment they are powered on. No manual configuration is required, and enrollment cannot be bypassed by end users.
- Configuration Profiles -- We build and deploy configuration profiles that enforce your organization's policies across all managed devices. This includes Wi-Fi settings, VPN configurations, email account setup, security restrictions, and more.
- App Deployment and Management -- Mosyle handles the silent installation, updating, and removal of both App Store apps and custom in-house applications. Apps can be pushed to devices automatically based on group membership, department, or device type.
- Compliance Monitoring -- Continuous monitoring ensures that every device in your fleet meets your organization's security and configuration requirements. Devices that fall out of compliance are flagged immediately, and automated remediation actions can bring them back into compliance without manual intervention.
- Remote Commands -- Your IT team gains the ability to remotely lock, wipe, restart, or shut down any managed device. Lost or stolen devices can be locked or erased instantly to protect sensitive data.
- Inventory and Asset Tracking -- Mosyle provides a real-time inventory of every managed device, including hardware details, installed software, storage capacity, battery health, warranty status, and more. You always know exactly what you have and where it stands.
What We Manage
We manage the full range of Apple hardware:
- Mac (macOS) -- MacBook Air, MacBook Pro, iMac, Mac mini, Mac Studio, and Mac Pro. We manage everything from FileVault encryption and Gatekeeper policies to software updates and kernel extension approvals.
- iPhone (iOS) -- Supervised and unsupervised iPhones for both corporate-owned and BYOD deployments. We configure app restrictions, enforce passcode policies, and manage cellular data usage.
- iPad (iPadOS) -- Shared iPad configurations for education and frontline environments, single-app kiosk mode, and full-featured tablet management for knowledge workers.
- Apple TV (tvOS) -- Conference room displays, digital signage, and presentation devices managed through the same Mosyle console as the rest of your fleet.
Key Capabilities
Core capabilities included with every engagement:
- Zero-Touch Deployment -- New devices ship directly to employees and configure themselves automatically over the internet. No IT hands-on time required.
- Automated Software Updates -- macOS, iOS, and iPadOS updates are scheduled, enforced, and monitored across your entire fleet with configurable deferral windows and deadline enforcement.
- Security Policy Enforcement -- Passcode requirements, screen lock timeouts, AirDrop restrictions, USB device policies, and dozens of other security controls are enforced consistently across all devices.
- FileVault Encryption Management -- FileVault is enabled on every Mac with recovery keys escrowed securely in Mosyle. Lost recovery keys can be rotated remotely without requiring physical access to the device.
- App Store and Custom App Distribution -- Distribute App Store apps silently without requiring an Apple ID on the device. Deploy custom enterprise apps, scripts, and packages to targeted groups of devices.
- Device Compliance Monitoring -- Define compliance rules based on OS version, encryption status, passcode configuration, and installed software. Non-compliant devices are identified and remediated automatically.
- Remote Troubleshooting -- Gather diagnostic information, run scripts, and execute commands on managed devices remotely to resolve issues without requiring physical access or end-user involvement.
- Asset Lifecycle Management -- Track every device from procurement through retirement. Monitor warranty status, battery health, and storage usage to make informed decisions about hardware refresh cycles.
Wallace and White is an Apple Technical Partner, Mosyle Provider and Reseller, and Jamf Partner serving businesses throughout Cincinnati, Dayton, and Southwest Ohio. Whether you are deploying your first Mac or managing an existing fleet of hundreds of Apple devices, we have the expertise and the tools to do it right.
