Privacy Policy

Overview

Wallace and White ("we", "us", or "our") operates the wallaceandwhite.com website. This policy explains what information this website collects, how that information is used, and the choices available to visitors.

Information We Collect

Information you send to us directly

If you contact us by phone, email, social media, or the website contact form, we may receive the information you choose to share with us, such as your name, email address, phone number, company name, and the contents of your message.

Technical information needed to operate the site

When you visit the website, our hosting and delivery providers may process technical request data needed to serve and secure the site. This can include your IP address, browser type, device type, requested page, referring page, and the date and time of the request.

Cookies and Analytics

We do not currently use advertising cookies, remarketing tags, or cross-site tracking pixels on this website.

If enabled through our Cloudflare hosting configuration, we may use Cloudflare Web Analytics to view aggregated website traffic and performance information. Cloudflare Web Analytics is designed to work without using cookies and helps us understand metrics such as page views, top pages, referrers, countries, browsers, device types, and Core Web Vitals.

Third-Party Resources

Some pages load fonts from Google Fonts and icons from cdnjs.cloudflare.com. When those files are requested, the provider serving the file may receive standard request information such as your IP address, browser details, and the page requesting the asset.

How We Use Information

• To respond to questions, consultation requests, and other direct inquiries.
• To operate, secure, troubleshoot, and improve the website.
• To understand overall site traffic and performance if Cloudflare Web Analytics is enabled.

How We Share Information

We do not sell personal information collected through this website.

• We may share information with service providers that help us host, deliver, secure, or support the website and our communications.
• We may disclose information if required by law, legal process, or to protect the rights, property, or safety of Wallace and White, our users, or others.

Data Retention

We retain inquiry and communication records for as long as reasonably necessary to respond to you, manage our business relationship, maintain security, comply with legal obligations, and resolve disputes.

Your Choices

• You can contact us directly by phone or email instead of using the website contact form.
• You can use browser settings or extensions to limit third-party asset requests, although some site styling or icons may not load correctly.
• If Cloudflare Web Analytics is enabled, it is intended to operate without cookies.

Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children through the website.

Changes to This Policy

We may update this policy from time to time to reflect changes to the website, our practices, or legal requirements. When we do, we will update the "Last updated" date on this page.

Contact Us

If you have questions about this Privacy Policy, contact us at info@wallaceandwhite.com or +1 (513) 334-3993.